LedPerf.com: Car and motorcyle LED lighting

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Answers to your most frequent questions

Click on the question to see the answer.
1. Order tracking
1. How can I monitor the progress of my order placed on the site?

The tracking information for your orders is available directly on your customer account here:

Order history

Log in, then click on the "Display" button to see the order that you want to monitor:

Then, in the "Order history" section, consult the various steps for processing your order:

Once the order has been shipped, you can track your shipment on the carrier's site by clicking on the tracking number located in the "Order tracking no." column:

Please note that computerized tracking with our carrier is only available 24 hours after shipping.

You will automatically receive an email with the tracking information for the shipment as soon as the order has been shipped.

Here is the correspondence for each status:

Status Correspondence
Pending payment Your payment is pending and will be validated on receipt
Payment approved Your payment has been received and your order will be processed within 24 working hours
Being prepared Your order has been prepared and will be shipped today if this status appears before 15:00.
Postage in progress Your order has been prepared and will be shipped today if this status appears before 15:00.
Shipped Your order has been handed over to our carrier so you can now obtain the tracking number from your order history in your customer account
2. I live outside of France and the tracking of my order is "handed over to the carrier" Why?
2. Shipping costs, delivery times and delivery
3. Order payment
4. Billing
5. Questions and tips before ordering
6. Technical questions
7. After-sales service
8. Order change
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